Shipping policy
About current trendy toys/art toys:
For all in-stock items, we will contact the brand as soon as possible for shipment. The brand will follow up with the logistics method you choose for direct shipment (we will not ship immediately after receiving your order). The purchased goods need to pay the freight by themselves due to international logistics reasons. The price displayed on the DSDC SHOP product details page does not include freight by default
Return policy: No returns or exchanges are accepted for non-quality reasons after the transaction is completed
Order processing policy: After successful payment, the order will be locked and non-refundable. It is expected to be shipped in 3-5 days. Please contact us if you would like further explanation.
For all physical fashion toys/art toys sold in DSDCSHOP, the available shipping methods may be different depending on the country where you receive the goods.
Taiwan/Hong Kong/Macau /Singapore Region:
- Logistics options: SF Express collect
- Logistics option: "Calculate freight after product is shipped (recommended)". We have logistics partners that we cooperate with all year round (the most cost-effective) and are recommended first when purchasing more than 1 item at the same time.
Korea/Japan Region:
- Logistics option: "Calculate freight after product is shipped (recommended)", we have logistics partners that we cooperate with all year round (the most cost-effective)
- Logistics option: "Send to China transshipment warehouse (please contact customer service)" If you have a China transshipment warehouse, you can choose this option, but please contact us to pay the freight after placing the order
- Logistics options: SF Express (faster and more expensive)
Thailand Region:
- Logistics option: "Calculate freight after product is shipped (recommended)", we have logistics partners that we cooperate with all year round (the most cost-effective)
- Logistics option: "Send to China transshipment warehouse (please contact customer service)" If you have a China transshipment warehouse, you can choose this option, but please contact us to pay the freight after placing the order
Europe and America:
- Logistics option: "Calculate freight after product is shipped (recommended)", we have logistics partners that we cooperate with all year round (the most cost-effective)
- Logistics option: "Send to China transshipment warehouse (please contact customer service)" If you have a China transshipment warehouse, you can choose this option, but please contact us to pay the freight after placing the order